Tests mostly run in your browser. Microphone/camera data is not saved on the server.
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How to use and interpret PC Problem Finder
What this test checks
Checks whether physical key presses reach the browser and highlights missing or repeated input.
Press keys and get a missing-key report and health score.
How to interpret the result
Look for missed, repeated or unexpected input events and compare the behavior with another browser or device when possible.
Browser limitations
Browser focus, operating-system shortcuts, accessibility features, wireless interference and device firmware can affect input behavior.
Frequently asked questions
What does PC Problem Finder check?
Checks whether physical key presses reach the browser and highlights missing or repeated input.
Does a failed input mean the keyboard or mouse is broken?
Not necessarily. Re-test after checking focus, connection, batteries, another USB port or another browser before treating it as a hardware fault.
What should I do if the result looks bad?
Repeat the test under the same conditions, check the suggested next diagnostic and compare with another browser, connection or device where practical. Use the related guides for step-by-step troubleshooting.